Privacy notice

Data Protection, Responsibility, and Scope

We respect the privacy of our customers and other interested parties and comply with applicable laws to protect your privacy. These laws include, in particular:

This privacy notice applies to:

The following categories of data subjects are covered by this data protection notice:

The party responsible for processing your personal data under this Privacy Notice is:

Syslifters GmbH
Eitzersthal 75
2013 Göllersdorf
Austria
hello@syslifters.com

In the following, we explain:

Purposes for which personal data is processed

Website hosting

To make our website accessible to you and ensure its secure and reliable operation, we rely on website hosting services. This involves storing website content, managing technical infrastructure, and processing certain personal data that is automatically transmitted when you visit our website. The processing of this data is necessary to maintain the functionality, security, and performance of our website, as well as to detect and prevent misuse or technical issues.

Categories of personal data that are processed:

Legal basis for processing:

Involved data processors:

Additional information:

Establish contact via email

We process your personal data when you contact us via e-mail in order to respond to your inquiries, provide you with requested information, or otherwise communicate with you. This enables us to address your questions, support requests, or other concerns efficiently and effectively.

Categories of personal data that are processed:

Legal basis for processing:

Involved data processors:

Additional information:

Providing a contact form

To enable users to get in touch with us, we provide a contact form on our website/application. The information submitted via this form is used solely to process and respond to your inquiry, request, or feedback. This helps us address your questions, provide support, or fulfill your requests efficiently and securely.

Categories of personal data that are processed:

Legal basis for processing:

Additional information:

Offering live chat or chatbot features

To provide users with real-time support and assistance, we offer AI chatbot features on our platform. These features enable users to receive automated responses to their inquiries. The processing of personal data is necessary to facilitate these interactions, ensure effective communication, and improve the quality of our support services.

Categories of personal data that are processed:

Legal basis for processing:

Involved data processors:

Additional information:

Additional Information

Data retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this privacy notice, or as long as required by contractual or legal retention obligations. Once your personal data is no longer needed for these purposes, or when applicable retention periods have expired, your data will be deleted or anonymized in accordance with applicable data protection laws

Protection of Personal Data

We safeguard personal data by implementing appropriate technical and organizational measures in accordance with applicable data protection laws and recognized industry standards. These measures include, where feasible, the pseudonymization and encryption of personal data both in transit and at rest. Our security practices are regularly reviewed and updated to ensure the ongoing confidentiality, integrity, and availability of your personal information.

Withdrawal of consent

If you have given your consent to the processing of your personal data for a specific purpose based on Art. 6 para. 1 lit. a GDPR, you can withdraw this consent at any time. The lawfulness of the processing of the personal data until the withdrawal is not affected by the withdrawal.

Transfer of data

We only transfer or disclose your personal data to third parties when required by applicable law, regulation, or legal process, or when it is necessary for the performance or provision of our services to you. In all cases, we ensure that any transfer of your personal data complies with relevant data protection laws, including the General Data Protection Regulation (GDPR) where applicable. Third-party data processors process personal data only as necessary to deliver the agreed-upon services, in accordance with our instructions and applicable data protection agreements. We do not sell your personal data to third parties. If we intend to use your personal data for purposes that require your consent under applicable law, we will obtain your explicit consent beforehand.

Rights of Data Subjects

Right of Access

You have the right to request at any time information about the personal data we store about you and to receive a copy of that information. Furthermore, you have the right to obtain confirmation as to whether the personal data in question is being processed.

Right to Rectification

Should your data be inaccurate or incomplete, we will rectify it upon request.

Right to Data Portability

If we process your personal data in an automated way based on your consent or based on a corresponding agreement, you have the right to request a copy of your data in a structured, commonly used, and machine-readable format, which can be sent to you or another party. This right applies only to the personal data that you have provided to us.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data under certain circumstances.

Right to Erasure

You have the right to have the personal data processed by us deleted, insofar as this is legally permissible.

Objection to Processing

You can object to the processing of your personal data, for example, by not using certain services. If you object to the processing of your personal data for certain purposes, this may result in the inability to use the services concerned.

Right to Lodge a Complaint

If you believe that we are not processing your personal data correctly, you can contact us. You also have the right to lodge a complaint with a supervisory authority. For more information on the supervisory authorities in the European Union, please click here.
All rights can be exercised by sending an e-mail to the contact named at the beginning of this privacy notice.

Changes to this privacy notice

We may update this privacy notice occasionally to reflect changes in our data processing practices, legal requirements, or other operational needs. Any modifications will be published on this page, and the "Date of publication" below will be updated accordingly. We encourage you to review this notice periodically to stay informed about how we protect your personal data.

Date of publication of the current version: 03.07.2026

This privacy notice is generated and provided by the Metasoul privacy notice generator.